The reports are not opening when clicking on the items in the Bookkeeping Reports feed?

If the reports are not opening when clicking on the items in the Bookkeeping Reports feed, you can follow these steps to troubleshoot and resolve the issue:

Check Internet Connection:

• Ensure that your internet connection is stable and functioning correctly. A weak or intermittent connection can prevent reports from loading properly.

Clear Browser Cache:

• Clear your browser's cache and cookies. Sometimes, cached data can cause issues with web applications. After clearing the cache, reload the Level application and try clicking on the reports again.

Try a Different Browser:

• Use a different web browser to see if the issue is browser-specific. Some browsers may have compatibility issues with certain web applications. Level is most compatible with Google Chrome or Mozilla Firefox.

Disable Browser Extensions:

• Disable any browser extensions or add-ons that might interfere with the functionality of the Level application. Ad blockers, script blockers, and other extensions can sometimes cause issues.

Refresh the Page:

• Refresh the Level application page by pressing the refresh button in your browser or using the keyboard shortcut (usually F5 or Ctrl+R).

If the reports still do not open after trying these steps, contact Level Support for further assistance. Provide details about the issue, including any error messages and the steps you've already taken to troubleshoot.